Gli ordini vengono consegnati durante gli orari lavorativi, dal lunedì al venerdì, dalle 8:00 alle 18:00.
Per ricevere aggiornamenti sulla consegna tramite SMS, ti consigliamo di inserire il tuo numero di cellulare al momento del checkout.
I tempi di consegna decorrono dal momento in cui l’ordine viene accettato e possono includere fino a 24 ore aggiuntive per la preparazione e la spedizione da parte del nostro magazzino.
Durante i periodi di saldi o nei momenti di maggiore affluenza, i tempi di elaborazione possono estendersi fino a 48 ore a causa dell’elevato volume di ordini.
Non appena il tuo ordine sarà stato spedito, riceverai una conferma con le informazioni per il tracciamento della spedizione.
As soon as your order has been dispatched you will receive an email with the tracking number. You can track your shipment at dhl.com.
Your order will be shipped with DHL On Demand Delivery. This delivery service offers you the flexibility to make changes to your delivery while your order is on its way to you.
Enter your mobile number at checkout to receive SMS updates about your order, and get the flexibility to: reschedule your delivery, place your shipment on hold if you are away from home, or to arrange to collect your order from a DHL service point.
We currently offer On Demand Delivery (ODD) to the following destinations:
Austria, Belgium, Denmark, Finland, France, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, UK and Ukraine, and outside of Europe, UAE and South Korea.
If no one is available to accept and sign for the parcel at the delivery address DHL will try to deliver the package three more times, leaving a card with instructions on each occasion.
After two attempted deliveries, La Perla Customer Care will contact you directly by e-mail.
All European countries as well as the United Kingdom, United Arab Emirates and South Korea are shipped to on a DDP (Delivery Duties Paid) basis, which means that import taxes and duties, if applicable, will be covered by La Perla.
Russia: The Federal Customs Service of Russia requires customers to pay import duties, this will be calculated based on the total value of goods imported by each customer in a month, if the monthly import threshold of £175.00 is exceeded.
Asia & North America: Please select the relevant shipping country for information about shipping destinations in Asia and North America.
If not, contact our customer care team, or select the most relevant page below.
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