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SHIPPING


FREE EXPRESS SHIPPING ON ALL ORDERS 

Europe DHL Express Delivery: 1-2 Days

For Islands, non EU countries and smaller European towns, delivery can take between 1 – 5 days.

Please see further down for delivery to Russia.

 

GET YOUR GIFTS DELIVERED FOR CHRISTMAS

Place your order by Sunday 20th December before 11:30am GMT for guaranteed delivery by Wednesday 23 December, 2015. For orders to Switzerland, Korea and Norway place your order by Thursday 17 December before 11:30am GMT for guaranteed delivery by Wednesday 23 December, 2015.

 

DELIVERY DETAILS

- As soon as your order has been dispatched you will receive an email with the tracking number. You can track your shipment at www.dhl.com.

- Delivery times cannot be guaranteed but your order will be delivered between 8am – 6pm.

- If no one is available to accept and sign for the parcel at the delivery address DHL will try to deliver the package three more times, leaving a card with instructions on each occasion. After four attempted deliveries, La Perla Customer Care will contact you directly by e-mail.

- Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.

- Our delivery time starts from the moment an order is accepted and may include a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.

RUSSIA

SDA Express Service: 5 – 7 Days
Please allow longer for smaller towns and to clear customs.

Important Note: You will be charged import duties by local customs if you have exceeded your monthly 1000 EUR import threshold.

 

PAYMENT

La Perla’s official currency is Euro, but we also sell in a number of other currencies. Select your country in the top right corner.

We accept Paypal, VISA, VISA Electron, Master Card, and American Express. Our payment system ensures secure transactions. Your card will be charged when your item has been shipped from our warehouse, but may vary depending on your credit card provider.

For any payment enquiries or if you need help placing an order please contact our Customer Care team via email customercare@laperla.com or phone +39(0)516019520.