Free Express Shipping & Free 28 Days Returns 
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La Perla

Shipping & Payment

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SHIPPING

FREE EXPRESS SHIPPING ON ORDERS OVER €200/£200/AED 1000/CHF 300

UK
DHL Express Shipping (1-2 Business Days) – £9.50 (FREE on orders over £200)

EUROPE
DHL Express Shipping (1-2 Business Days)- FREE
For Islands and smaller European towns, delivery may take up to 5 working days.

NON-EU COUNTRIES & MIDDLE EAST
DHL Express Shipping (3-5 Business Days) – CHF 12 / AED 50 (Free on orders over AED 1000 / CHF 300

RUSSIA
Express Mail Service (20-25 Business Days) – Free on orders over RUB 10,000
Duties & Taxes: You will be charged import duties by local customs if you have exceeded your monthly 1000 EUR import threshold.

DELIVERY DETAILS
- As soon as your order has been dispatched you will receive an email with the tracking number. You can track your shipment at www.dhl.com
- Delivery times cannot be guaranteed but your order will be delivered between 8am – 6pm GMT+1 Monday – Friday.
- If no one is available to accept and sign for the parcel at the delivery address DHL will try to deliver the package three more times, leaving a card with instructions on each occasion. After two attempted deliveries, La Perla Customer Care will contact you directly by e-mail.
- Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
- Our delivery time starts from the moment an order is accepted and may include a 24 hour period where your items will be processed and dispatched by our warehouse. During Sale and busy times this period may be extended to 48 hours due to the volume of orders.

Payment

La Perla’s official currency is Euro, but we also sell in a number of other currencies. Select your country in the top right corner.

We accept Paypal, VISA, VISA Electron, Master Card, and American Express. Our payment system ensures secure transactions. Your card will be charged when your item has been shipped from our warehouse, but may vary depending on your credit card provider.

All the orders need to be verified so La Perla must require identification documents if necessary or cancel any orders with anomalies.

For any payment enquiries or if you need help placing an order please contact our Customer Care team via email customercare@laperla.com or phone +390516019520. We will be pleased to assist you wherever we can.