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La Perla

Shipping & Payment

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Shipping

FREE EXPRESS SHIPPING ON ALL ORDERS
Europe DHL Express Delivery: 1-2 Days
For Islands, non EU countries and smaller European towns, delivery can take between 1 – 5 days.

RUSSIA
For Russia the delivery times is in 20-25 business days with Express Mail Service (EMS)
Duty Tax: please be informed it is important you check on your Account the total amount paid for your orders as for a total of RUB 48,000.00 (EURO 1000,00) per month the Duty Tax are free. If you exceed the threshold indicated, the difference overcome is at your charge.

DELIVERY DETAILS
- As soon as your order has been dispatched you will receive an email with the tracking number. You can track your shipment at www.dhl.com.
- Delivery times cannot be guaranteed but your order will be delivered between 8am – 6pm (monday/friday).
- If no one is available to accept and sign for the parcel at the delivery address DHL will try to deliver the package three more times, leaving a card with instructions on each occasion. After two attempted deliveries, La Perla Customer Care will contact you directly by e-mail.
- Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
- Our delivery time starts from the moment an order is accepted and may include a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.

Payment

La Perla’s official currency is Euro, but we also sell in a number of other currencies. Select your country in the top right corner.

We accept Paypal, VISA, VISA Electron, Master Card, and American Express. Our payment system ensures secure transactions. Your card will be charged when your item has been shipped from our warehouse, but may vary depending on your credit card provider.

For any payment enquiries or if you need help placing an order please contact our Customer Care team via email customercare@laperla.com or phone +39(0)516019520. We will be pleased to assist you wherever we can.